Pros 
Cons A Haven for Goat Meat Lovers: Double Fresh Delivers Exceptional Quality
Double Fresh (Halal) Meat and Poultry, nestled in Brunswick, is rapidly becoming a go-to destination for discerning meat buyers across Melbourne. The shopâs impressive 4.9-star rating speaks volumes, but the reasons behind that praise extend beyond just a number. For those, like many new arrivals to Victoria, whoâve struggled to find quality goat meat locally, Double Fresh offers a genuine revelation. Numerous customers recount a history of disappointment with goat meat from other establishments â a consistent complaint of blandness and subpar quality. This butcher shop breaks that cycle, consistently delivering meat with exceptional taste and quality. Customers are raving about the consistent deliciousness, leading many to declare their search âover.â
The most striking aspect highlighted in customer testimonials is the sheer quality and consistency of the goat meat, with one customer, travelling from South Yarra, experiencing extraordinary service. They praised the ownerâs patience in waiting an hour past closing time, a testament to their dedication to customer satisfaction. The order placed for 10 kilograms of goat with skin for Dashain was exceptional. All pieces were perfectly evenly cut â a recurring theme â with the optimal balance of fat, bones, and skin. This exceptional cutting technique, coupled with a distinctly Nepali taste profile, and reasonable pricing, makes Double Fresh a standout choice. The value offered is repeatedly described as "cheap" when considering the quality received, suggesting it's difficult to find comparable meat elsewhere. The focus leans heavily on the quality of the goat offered; customers truly believe it's the place to go for those passionate about goat meat. It's not just about cooking the meat, it's about experiencing it properly. The difference in quality even impacts the finished dish, with one reviewer noting, âI used to think any goat after cooked will be the same but I was wrong.â
Beyond Goat: Freshness and Reliability Across the Board
While the goat meat receives the lion's share of the praise, Double Fresh doesnât stop there. Consistently fresh chicken has been a staple for several customers for the past six months, highlighting a dependable standard of quality. This reliability spans both in-store purchases and their delivery service. The praise for chicken isn't just about freshness; itâs about the consistently smooth and hassle-free delivery experience and exceptional customer service.
Hereâs a breakdown of what customers appreciate beyond the goat:
- Consistent Chicken Quality: Praised for freshness and reliability over an extended period.
- Exceptional Customer Service: Friendly and accommodating staff that goes the extra mile (as demonstrated by the owner's late-night wait).
- Smooth Delivery Service: A key reason customers are switching away from other butchers, despite living further away.
- Affordable Prices: While meat quality is paramount, the "reasonable pricing" is consistently mentioned.
- Halal Certification: This provides peace of mind for many customers respecting dietary requirements.
| Meat Type | Recurring Praises |
|---|---|
| Goat | Consistent Quality, Nepali Taste, Even Cuts, Optimal Fat/Bone Ratio, Exceptional Value |
| Chicken | Freshness, Reliability, Smooth Delivery |
Addressing Customer Feedback & Continuous Improvement
While overwhelmingly positive, Double Fresh isn't immune to constructive criticism. One recurring point mentioned by a customer is regarding the size of the meat pieces. While appreciating the quality, they found the cuts too small, making them difficult to cook for special dishes like Dashain 'pakku.' This feedback is valuable, indicating an area where Double Fresh could refine its cutting practices to better accommodate specific cooking needs.
The address is located at 6/655 Sydney Rd, Brunswick VIC 3056, Australia, and the phone can be used to contact them on +61 414 045 415. They accept debit card payments and NFC mobile payments, however they do not accept credit cards.
Addressing this feedback proactively would further solidify Double Fresh's reputation for exceptional service and dedication to customer satisfaction. Acknowledging and responding to such nuanced points demonstrates a commitment to continual improvement, which fosters greater customer loyalty. It would be beneficial to offer a range of cut sizes, perhaps with a note specifically for customers preparing larger meals or traditional dishes.
A Community Favourite & Worth the Trip đ
Double Fresh (Halal) Meat and Poultry is more than just a butcher shop; itâs become a beloved fixture within the community, particularly among those seeking authentic flavours and superior quality meat. The consistently high ratings, passionate customer testimonials, and the exceptional service demonstrate a level of dedication thatâs rare to find. Whether you're a long-time resident or recently relocated, as one satisfied customer who moved from another state discovered, Double Fresh is worth the effort. The willingness to go the extra mile - waiting for customers, offering reliable delivery, and providing consistently fresh product - clearly sets this Brunswick butcher shop apart. For goat lovers, in particular, this is a destination to remember. Happy Dashain!