South West Cheeky Butcher: Praise and Complaints from Locals

A Busselton Gem: The South West Cheeky Butcher's Reputation

The South West Cheeky Butcher, located at 9/69 Prince St, Busselton, has carved out a solid reputation as a purveyor of quality meat and a champion of old-fashioned butchery in Western Australia. Boasting a 4.4-star rating and a steady stream of positive reviews, it’s clear this shop has resonated with the local community and beyond. Danny and his team are consistently lauded for upholding the traditional values of a true Aussie butcher – excellent produce, fair prices, and genuine, friendly service. Their recent success in the prestigious "Sausage King" competition within WA further solidifies their standing, proving their dedication to crafting top-tier sausages. Phone them on +61 8 9752 1818 for any inquiries.

The shop's ambiance and accessibility are also points of note. South West Cheeky Butcher is thoughtfully designed with accessibility in mind, offering both wheelchair accessible entrance and a wheelchair accessible parking lot. It’s perfect for quick visits, too – grabbing those last-minute sausage rolls or a classic steak shouldn’t take too much time. They also readily accept credit cards, minimizing any payment hassles for customers. Opening hours are consistent throughout the week (Monday-Thursday & Friday 8:00 AM – 5:30 PM, Saturday 8:00 AM – 2:00 PM, Sunday Closed), offering ample opportunity to stock up.

Sausage Sensations & Signature Dishes: Rave Reviews

The overwhelming majority of reviews sing the praises of the South West Cheeky Butcher's diverse range of meats, but the sausages, in particular, steal the show. Customers consistently describe them as "the best they’ve ever had," even exceeding the quality found in restaurants. Here's a breakdown of some of the most frequently mentioned highlights:

• Mystery Sausages: These adventurous options are a surprisingly frequent hit, with reviewers describing them as simply "the best sausages we've ever had!" It’s clearly a gamble that pays off.
• Jalapeno & Breakfast Sausages: A firm favourite for many, particularly those with discerning palates like one "fussy country girl" who wasn’t disappointed.
• Italian Sausage: Brendan, a staff member, is often credited with recommending the “very meaty” Italian sausage, which proved to be another outstanding choice.
• Roast Chicken Sausages: These are quickly becoming legendary, with one reviewer proclaiming, "My god...best sausages we've ever had!!"
• Sausage Rolls: Not just any sausage rolls, but those crafted by South West Cheeky Butcher are described as “to die for” and a go-to lunch option by many. Also mentioned is the delicious roasted pork belly and sausage rolls.
• Hot Chicken Sausage Roll: A perfect, satisfying bite for those feeling peckish, with reviewers praising its size and flavour.
• Pork Wellington: The innovative pork Wellington, also recommended by Brendan, has received high praise for its meaty goodness.
• Steaks: “Absolutely Top Notch!” - this team knows how to prepare a great steak as well!

The dedication to quality extends beyond sausages. The roasted pork belly receives similar glowing reviews.

Concerns & Criticisms: A Shift in Quality?

While the vast majority of feedback is overwhelmingly positive, a recurring concern has emerged regarding a perceived decline in quality for some of the butcher’s signature products. This relates primarily to two items:

• Crumbed Sausages: Several customers lament a shift in the recipe for the previously beloved crumbed sausages, noting they are no longer the same – not for the better. This has led some regular patrons to re-evaluate their purchasing habits.
• Chicken Roll Ups: There's a consistent criticism that the chicken roll ups now contain "too much cheese," altering the flavour profile and diminishing the overall enjoyment. Customers feel that the balance is now off.

“Unfortunately the last couple of purchases have not been the same - they must have change their recipe but not for the better. Their chicken roll ups have become too cheesy ie too much cheese in them.”

These criticisms are noteworthy as they represent a deviation from the consistently high standards previously associated with the South West Cheeky Butcher. It remains to be seen whether these recipes will be revisited.

Customer Service Spotlight: Going Above and Beyond

Beyond the quality of the meat itself, the level of customer service at South West Cheeky Butcher is frequently highlighted as a key differentiator. Numerous patrons have praised the staff's friendliness, knowledge, and willingness to go the extra mile.

One review stands out significantly:

“I gave him a budget and he tailor made a pack to suit my needs. His customer service skills were to the extreme. I will be coming back for sure. THANKS.”

This account epitomizes the enthusiastic descriptions of Brendan’s ability to create personalized meat packs based on customer needs and budgets – a level of service rarely encountered. In addition to Brendan, other team members like Terri and Shelby are also mentioned positively for their friendly and helpful attitudes. The overall impression is that South West Cheeky Butcher isn't just about selling meat – it's about building relationships and providing a truly positive customer experience.