A Mount Gambier Institution: Fox's Chook House's Legendary Reputation
Fox's Chook House, nestled at 193 Commercial St W, Mount Gambier, SA 5290, has earned a stellar 4.7-star rating and a devoted following within the community. This isn’t your average butcher shop deli; it’s a place where passion for quality meats meets genuinely friendly service. Open Monday to Friday from 7:00 AM to 5:30 PM and Saturdays from 8:00 AM to 1:00 PM (closed Sundays), Fox's caters to a discerning clientele seeking more than just the standard cuts. Customers praise the store's commitment to sourcing and providing a wide variety of both familiar and unique meat options. The convenient delivery service further enhances its appeal, while accessibility features – including wheelchair-friendly entrances and parking – ensures a comfortable shopping experience for all. It's clear this establishment understands the importance of catering to diverse needs, providing payment options including cash, credit and debit cards, and even NFC mobile payments.
The Good, the Great & the Wild: What Customers Are Saying
The chorus of positive reviews surrounding Fox's Chook House is almost overwhelming, consistently highlighting both the quality of the product and the warmth of the staff. Here's a breakdown of what’s resonating with patrons:
- Exceptional Meat Quality: Numerous reviewers explicitly mention the freshness and taste of the meats. "Always fresh, tasty, and lots to choose from" is a common sentiment. The store's commitment to unusual cuts and ethically harvested game meats has particularly impressed many.
- Game Meat Delights: A clear standout is Fox's expertise in native and introduced game meats. The wild boar sausages and game burgers are consistently cited as hits, proving it’s not just novelty – the meat itself is genuinely delicious. The Salt Bush Lamb roast frequently receives high praise, suggesting a skill in preparing and sourcing exceptional cuts.
- Familiar Favourites Done Right: Alongside the more adventurous options, Fox’s also excels at traditional butcher shop staples. Sweet chilli schnitties and pepper rump steaks are popular choices, showing the store’s ability to deliver reliably good versions of household favourites.
- Friendly and Helpful Staff: The consistently positive comments about the staff are noteworthy. Phrases like "lovely, friendly staff," "super friendly, and helpful," and "best damn customer service" appear repeatedly. This personal touch clearly contributes to the overall positive experience.
- Variety Beyond the Ordinary: Lovers of distinctive meats, rejoice! It is apparent that Fox's aims to source meat that goes above and beyond.
“Always loved meats that are a bit different & these guys do it better than anyone!" - A delighted customer.
A Note on Pricing: One customer did raise a point regarding the cost of a Wagyu brisket, noting a significant difference between the perceived value of the meat and the price paid. While acknowledging this occasional issue, it’s important to note that the $106 price they paid for what they deemed $30 worth of meat, and $76 of fat, may be down to individual preference with this cut. Other review passages clearly contradict this issue implying good value for money.
Addressing Concerns and Remaining Committed to Excellence
While the vast majority of reviews rave about Fox's Chook House, acknowledging areas for potential improvement is crucial. As one customer pointed out about a Wagyu Brisket, pricing can sometimes be a concern, exemplified by a perceived disparity between the meat's value and the cost paid. While this is an isolated comment, it highlights the importance of transparency and clear communication regarding pricing, especially for premium cuts. The fact that reviewers readily admit “you can’t please everyone” suggests that the store strives for consistent quality, and occasional dissatisfaction is an inevitable consequence of high standards. Notably, this concern hasn’t overshadowed the overwhelmingly positive responses to the meat’s quality and overall service. Fox’s Chook House appears dedicated to continuous improvement and remains highly responsive to customer feedback, focusing on maintaining its well-deserved reputation.
Getting in Touch and Planning Your Visit
Planning a trip to Fox's Chook House is simple. Located at 193 Commercial St W, Mount Gambier SA 5290, Australia, the shop is readily accessible thanks to its wheelchair-friendly entrance and parking. Here's a quick reference:
- Phone: +61 8 8773 8194
- Opening Hours:
- Monday: 7:00 AM – 5:30 PM
- Tuesday: 7:00 AM – 5:30 PM
- Wednesday: 7:00 AM – 5:30 PM
- Thursday: 7:00 AM – 5:30 PM
- Friday: 7:00 AM – 5:30 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
- Payment Options: Cash, credit cards, debit cards and NFC mobile payments are accepted.
- Delivery: Convenient delivery service available.
- Quick Visit friendly And a great place to plan your next BBQ!
Whether you're seeking a classic roast, a unique game meat experience, or simply excellent customer service, Fox's Chook House is undoubtedly a Mount Gambier institution worth visiting.