Pros 
Cons A Mount Gambier Institution: Shelton F T & Son's Legacy
Shelton F T & Son isn't just another butcher shop; it's a cornerstone of the Mount Gambier community. Boasting a perfect 5.0-star rating, this long-standing establishment, located at 215 Commercial St W, consistently delivers exceptional quality meats and a level of service that keeps customers coming back for generations. It’s a testament to traditional butchery values, blended with modern conveniences. For years, Shelton F T & Son has cultivated a reputation for excellence, and recent reviews paint a clear picture: they're doing something right. Initially hidden in plain sight for some new residents, like one customer who remarked on their regret at not discovering the shop sooner after living in Mount Gambier for over two decades, Shelton F T & Son is rapidly becoming a must-visit destination for meat lovers. The shop’s opening hours are reliable, catering to most schedules: Monday to Friday, 7:30 AM to 5:30 PM, and Saturday mornings from 7:30 AM to 12:30 PM. Sundays are a day of rest, allowing the team to recharge and ensure consistently high standards throughout the week.
Rave Reviews: What Customers Are Saying
The sheer volume of positive feedback speaks volumes about the dedication displayed at Shelton F T & Son. Customers aren't just satisfied; they're enthusiastically delighted. Here's a breakdown of what's consistently praised:
- Meat Quality: This is the undisputed star of the show. Reviewers repeatedly highlight the "first class," "best," and "magnificent" quality of the meats. From lamb loin chops to gluten-free chicken kievs, the shop delivers on flavour and freshness.
- Shelton's Marinated Chicken Steaks: These have achieved legendary status. Several customers specifically single them out as "simply the best ever," a testament to Brian’s (and the team’s) expertise.
- Bacon Brilliance: The bacon receives particular mention, with one customer declaring it "Best bacon!" – a strong endorsement indeed.
- Friendly and Knowledgeable Service: Brian and his team are consistently praised for their "fantastic service" and described as “A1.” Customers feel valued and appreciated, contributing to a positive shopping experience.
- Christmas Ham Anticipation: With Christmas approaching, there's already a buzz about pre-ordering Christmas hams, demonstrating the shop’s vital role in festive celebrations.
- Gluten-Free Options: The availability of gluten-free chicken kievs caters to a broader customer base and is highlighted as a standout.
Practical Details: Accessibility & Payment Options
Beyond the exceptional meat and service, Shelton F T & Son makes the shopping experience as convenient as possible. Let's break down the practical aspects:
| Feature | Description |
|---|---|
| Location | 215 Commercial St W, Mount Gambier SA 5290 |
| Phone | +61 8 8725 3424 |
| Accessibility | Wheelchair accessible parking lot available |
| Payment Methods | Credit cards, Debit cards, NFC mobile payments accepted. |
| Planning | Ideal for quick visits |
The shop prioritises ease of access, with readily available wheelchair accessible parking. Quick visits are catered for, meaning grabbing a last-minute roast or some sausages is a breeze. For those preferring digital transactions, the shop supports a variety of modern payment methods, including credit cards, debit cards, and convenient NFC mobile payments. While card transactions are generally available, it’s worth noting that credit card facilities are flagged as explicitly enabled.
Beyond the Counter: A Community Staple
Shelton F T & Son is more than just a retail space; it’s a vital part of the Mount Gambier community fabric. The consistent praise highlights a commitment to quality and customer satisfaction that goes above and beyond. The team’s passion for their craft and dedication to using first-class ingredients are clearly evident in every product. The shop’s enduring popularity is a testament to its ability to adapt to evolving customer needs while upholding traditional butchery values. It's a place where you're greeted with a smile, receive expert advice, and leave with meat you can genuinely trust. The anticipation for Christmas hams and the widespread enthusiasm for their signature marinated chicken steaks demonstrate that Shelton F T & Son is not just a butcher shop; it’s a local favourite, and a testament to what a dedication to traditional craftsmanship can achieve.