Pros 
Cons The Heart of Neutral Bay: Mr Gordon Selected Fine Foods
Nestled at 202-212 Military Rd, Neutral Bay, Mr Gordon Selected Fine Foods has established itself as a beloved butcher shop deli among locals and visitors alike. With a commendable rating of 3.9 stars, this establishment has attracted an array of opinions, making it a topic of discussion within the community.
Famed for its superb quality meat, Mr Gordon’s has set a high standard for butcheries, offering an impressive range of meats and artisanal products. Customers often appreciate:
- Friendly service: Staff members are known for their warm approach and willingness to offer advice on the best cuts and cooking methods.
- Diverse selections: From succulent sausages to marinated meats, there’s always something new to explore.
However, opinions are not universally positive. Some customers have voiced concerns over certain products, specifically noting the sausage quality as a point of contention when compared to the higher price point. “The worst sausage and chorizo I’ve ever had,” one review exclaimed, suggesting that not all offerings meet the elevated expectations associated with fine foods.
A Customer-Centric Experience
One of the standout features of Mr Gordon Selected Fine Foods is its dedication to customer service, which surpasses what some might expect from a traditional butcher shop. The owner’s hands-on approach and extensive product knowledge have left many customers impressed. A few highlights of the shopping experience include:
- Personalized consultations: Customers often recount how the owner took time to explain different meats and suggested cooking techniques.
- Family-friendly atmosphere: Frequent visitors depict a warm environment where children are treated with small treats, creating lasting memories akin to those of "the old days."
Customer feedback emphasizes the genuine care shown by the staff, a feature that sets Mr Gordon apart in a competitive market:
“The service is above and beyond... I couldn’t recommend them more highly.”
Quality That Speaks Volumes
At Mr Gordon Selected Fine Foods, quality appears to be paramount. Many patrons express satisfaction with the range of fresh and frozen gourmet products. This commitment to excellence is prevalent in:
- Artisan products: Beyond meats, the deli offers numerous gourmet items that cater to diverse culinary needs.
- Seasonal specialties: Many customers look forward to unique offerings, such as pumpkin pies around Thanksgiving, elevating their celebration experiences.
While customers recognize that there are cheaper options available elsewhere, the consensus is that the combination of quality and service cannot be easily replicated. “On balance, you may be able to get cheaper meat elsewhere, but we find that you cannot get this old time service much anymore,” stated a loyal customer.
The Verdict: A Mixed Bag of Delights
While Mr Gordon Selected Fine Foods has amassed a solid reputation in Neutral Bay, it's clear that experiences can vary significantly. Here’s a quick overview of customer perspectives:
Praise
- Quality meats: Highly regarded for freshness and flavour.
- Exceptional service: Friendly and knowledgeable staff.
- Wide selection: A diverse range of products, both fresh and frozen.
Complaints
- Inconsistent product quality: Some items, like particular sausages, have drawn criticism.
- Higher prices: While justifiable for quality, some customers question the value for specific products.
In summary, Mr Gordon Selected Fine Foods stands as a significant player in the local butcher shop deli scene, marked by its dual combination of high-quality offerings and customer-centric service, which continues to attract and retain a loyal customer base in Neutral Bay.