Pros 
Cons Customer Experiences: A Tale of Two Owners
Taylors Corner Deli has seen a mix of commendation and criticism since the change in ownership. With a current rating of 4.2 out of 5, this cold cut store elicits quite the spectrum of customer opinions. Reflecting on these experiences can provide insight for prospective shoppers.
Praise for Products and Service:
- Many customers rave about the fresh deli meats available at Taylors Corner Deli. A frequent shopper stated, “All of my favourite deli meats and the staff are very nice. They also have Malvern Continental deli meats. Yum!”
- The service provided by staff has received accolades, with one customer sharing, “Great service and reasonable prices.” They highlighted a specific instance where Peter, a staff member, showed remarkable trust: “Peter still let me take home what I had bought, with the trust I would come back today!”
Complaints About the New Owner:
- The transition to the new owner has not been seamless. Several customers voiced dissatisfaction regarding their experiences since the change. One patron lamented, “This owner would have to be by far the worst business owner I've ever come across.” The previous ownership, they argue, provided a much more welcoming atmosphere.
- Complaints regarding price hikes have also surfaced, with patrons noting increases of $3-$4 on various items. Critics argue that this practice takes advantage of loyal customers who have shopped there for years.
Atmosphere: A Mixed Bag
Despite the quality of products, the atmosphere at Taylors Corner Deli has drawn criticism. While the renovations have added a refreshing touch, some interactions paint a less-than-ideal picture of the work environment.
Praise for New Decor:
- Recent renovations have transformed the deli into an open space, appealing to many. Customers appreciate the modern aesthetics, with one enthusiast stating, “Love the new decor since the renovations.”
Concern Over Employee Conduct:
- On the flip side, some customers have noted a lack of professionalism from employees. A passerby remarked, “Staff behind the deli counter should consider their foul language and the high volume from their mouths.” Witnesses report that the volume and inappropriate language have left a negative impression on those simply passing by.
Accessibility and Convenience
Taylors Corner Deli prioritises accessibility and ease of shopping, with facilities geared towards accommodating a broad range of customers.
Service Options:
- In-store shopping is available, ensuring that customers can see and select their preferred cuts.
Accessibility Features:
- The deli boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, making it convenient for all shoppers.
Quick Visit Planning:
- For those in a hurry, the store supports quick visits, allowing customers to grab their essentials without the need for prolonged browsing.
The Community Voice: What Shoppers are Saying
Customer testimonials highlight the diverse experiences at Taylors Corner Deli, revealing the deli's influence in the local community.
Positive Anecdotes:
- “I came here with my elderly Mum on Sunday and was served by a lovely young lady. She was extremely helpful and patient with my mum and myself.” This showcases the deli's efforts in providing excellent service even during busy periods.
Negative Feedback:
- A customer distinctly implored others to “Highly DO NOT recommend!!” citing that the new ownership has drastically altered the environment they once appreciated. This sentiment is echoed by others who've observed a decline in customer service and rising prices.
As Taylors Corner Deli navigates the complexities of a new owner and community expectations, customer voices will be pivotal in shaping its future. With its mixture of praise, complaints, and a commitment to accessibility, this deli remains a notable stop for cold cuts in Taylors Hill, albeit under scrutiny.