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Wallsend Prime Butcher and Groceries

Wallsend Prime Butcher and Groceries: Delights and Disappointments Await

Wallsend Prime Butcher and Groceries promises a culinary journey filled with quality meats and fresh produce. Yet, opinions are divided—delights and disappointments await those who venture in.

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Services and Products offered by Wallsend Prime Butcher and Groceries

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Pros icon Pros Cons icon Cons
Quality beef mince is solid for cooking, especially in dishes like spaghetti. Poor quality of beef and goat products, often described as fat, cartilage, and bones.
Beef BBQ sausages are well-received and considered one of the nicest. Reports of unsanitary conditions, including finding insects in pet mince.
Good value for money on some products and helpful service. Overpriced products compared to other grocery shops, such as juice prices.
Variety of fresh meat, grocery items, and frozen food available. Concerns about the freshness of sausages, with some customers experiencing unpleasant smells.

's response:

A Mixed Grill of Opinions: What Customers are Saying

Wallsend Prime Butcher and Groceries, located at 47a Thomas St, Wallsend NSW 2287, has garnered a 3.4-star rating, reflecting a surprisingly varied customer experience. The shop boasts consistent opening hours – 10 AM to 7 PM from Monday to Friday, and extending through the weekend. Its convenient location and acceptance of credit, debit, and NFC mobile payments (though some reports claim “Credit Cards” payment option isn't functional) contribute to ease of access. However, the review landscape paints a picture of inconsistent quality and value, leaning heavily towards disappointment for a significant number of patrons. The facility 'Planning' specifically offers a "Quick visit" option, suggesting they cater to those grabbing essentials, but recent feedback suggests this might be a gamble.

The Troublesome Turn of the Meat – Quality Concerns Dominate

The most recurring and concerning theme within the reviews centres around the quality of the meat itself. Several customers have highlighted issues with the beef and goat, describing it as being “absolute crap,” riddled with “fat, cartilage, and bones,” to the point of being unsuitable even for pet food. These issues haven't been isolated incidents, with multiple customers reporting similar experiences on separate occasions.

Beyond the quality of cuts, hygiene has also emerged as a serious concern. One customer's harrowing account details finding a cockroach and flies within a batch of pet mince purchased from Wallsend Prime Butcher and Groceries. This is a significant and deeply unsettling concern, understandably prompting a zero-star rating.

While some found the beef mince acceptable for spaghetti dishes, noting it was “better than Coles' suss mince”, the fear of subpar quality appears to be a lingering sentiment. There are some glimmers of positivity -- one customer particularly enjoyed the BBQ sausages – but these are overshadowed by the pervasive concerns about quality control.

Here’s a summary of the quality-related complaints:

Value Proposition: Priced High, But Is It Worth It?

The conversation around pricing is sharply divided. Several reviewers have emphasised the good value for money, stating products are of “good quality” and the service is “very helpful.” However, a significant counter-argument highlights Wallsend Prime Butcher and Groceries' comparatively high prices.

One reviewer specifically points out the price of Nestle juice, comparing it unfavourably to a competitor, Mayfield Butchers, where the same item costs significantly less—$4.00 versus the $8.99 charged at Wallsend Prime Butcher and Groceries. This glaring price discrepancy underscores a perception of being overpriced, especially when juxtaposed with the quality issues mentioned earlier. Essentially, customers are questioning whether the current pricing aligns with the quality received.

Product Wallsend Prime Butcher & Groceries Mayfield Butchers
Nestle Juice (1L) $8.99 $4.00

A Shop with Potential – Can They Turn Things Around?

Despite the considerable negative feedback, there’s a palpable sense that Wallsend Prime Butcher and Groceries could improve. Some customers highlight the variety of products available – fresh meat, grocery items, and frozen food – and one even recommends the shop overall. The friendly service receives occasional praise, suggesting a foundation upon which to build.

The recurring complaints, particularly regarding meat quality and hygiene, point to a need for improved quality control measures, stricter adherence to food safety protocols, and a more rigorous inspection system for incoming stock. Pricing should also be reviewed against competitors to ensure a fair and competitive value proposition. One reviewer specifically pleads for improvement and a potential return, illustrating a desire for positive change. Ultimately, the future of Wallsend Prime Butcher and Groceries hinges on addressing these concerns and regaining customer trust. The phone number to contact them is +61 2 4031 8188.

Frequently Asked Questions About Wallsend Prime Butcher and Groceries

What are the opening hours for Wallsend Prime Butcher and Groceries?

Wallsend Prime Butcher and Groceries operates from Monday to Sunday, with consistent hours from 10 AM to 7 PM each day. This schedule allows customers ample opportunity to visit the shop throughout the week, whether they are looking for fresh meat, groceries, or frozen food. It's advisable to check for any holiday hours or special events that may affect these regular hours.

What types of products does Wallsend Prime Butcher and Groceries offer?

Wallsend Prime Butcher and Groceries provides a variety of products, including fresh meat, grocery items, and frozen food. Customers can find different cuts of beef, pork, and chicken, as well as sausages and other specialty meats. Additionally, the shop stocks various grocery items, making it a convenient stop for those looking to purchase both meat and other essentials in one location.

How can I contact Wallsend Prime Butcher and Groceries?

Customers can reach Wallsend Prime Butcher and Groceries by phone at +61 2 4031 8188. This contact number is useful for inquiries regarding product availability, special orders, or any other questions customers may have. It's always a good idea to call ahead if you're looking for something specific or if you have any concerns about the products.

What is the quality of meat at Wallsend Prime Butcher and Groceries?

The quality of meat at Wallsend Prime Butcher and Groceries has received mixed reviews from customers. While some have praised the beef mince and sausages, others have reported issues with fat content and freshness. It's important for customers to assess their own experiences and consider trying different products to find what meets their expectations. Feedback from previous customers can be helpful in making informed choices.

Are the prices at Wallsend Prime Butcher and Groceries competitive?

Prices at Wallsend Prime Butcher and Groceries have been noted as being higher than those at other local grocery stores. For example, some customers have pointed out that certain items, like juice, are significantly more expensive compared to competitors. Shoppers are encouraged to compare prices and consider the value of the products offered, as well as the convenience of shopping at this butcher shop.