Pros 
Cons A Cut Above the Rest: Mighty Nice Meats' Rising Reputation
Mighty Nice Meats, located at 532 Mulgrave Rd, Earlville, QLD 4870, has quickly become a beloved institution in Cairns. With a commendable rating of 4.6 stars, it’s not hard to see why. Customers consistently praise the butcher shop for its exceptional meat quality, an impressive variety, and genuinely warm, attentive customer service. It's a place where passion for the product shines through. What truly sets Mighty Nice Meats apart isn't just the premium cuts of beef, lamb, and poultry on offer, it’s the overall experience.
Many reviewers specifically highlight their website as a standout feature. Browsing the online catalogue is described as a delight, allowing customers to anticipate and plan their meals with ease. The ability to customize pack preferences – specifying how the meat is cut and portioned – shows a remarkable level of attention to detail. This personalized service extends to in-store interactions too; with a number of customers describing staff as incredibly friendly and approachable, even for those who are naturally shy. The positive energy and helpfulness of Josh and his team have been consistently mentioned as a key factor contributing to the good reviews. They are clearly knowledgeable about their products and eager to assist customers in making informed choices, a welcome change from impersonal supermarket experiences. It’s a butcher shop that goes beyond just selling meat; it fosters a loyal customer base.
Mixed Reviews: Price, Discrepancies, and a Few Hiccups
While overwhelmingly positive, the reviews for Mighty Nice Meats aren't entirely without areas for improvement. A recurring theme amongst some customers is that the prices, while reflecting the premium quality, are considered "pricey." This is a trade-off many are willing to make for the superior product and service, but it’s important to note for budget-conscious shoppers.
Beyond price, some negative experiences have surfaced relating to order accuracy and pricing transparency. One customer’s disappointment regarding a missed order for a whole leg of lamb, despite initial assurances, highlights a potential communication breakdown. Their frustration was compounded by the subsequent rosemary seasoning of the meat without prior agreement. Another reviewer cited a significant discrepancy between advertised prices online and the final cost at the counter, coupled with an alleged overcharge in weight – around 20% more than expected. A concerning lack of responsiveness when attempting to resolve this issue further diminished the overall impression.
Here’s a table summarizing the reported issues:
| Concern | Description | Impact |
|---|---|---|
| Order Accuracy | Incorrect item received (whole leg of lamb vs. parts) | Disappointment, potential wasted time/ingredients |
| Price Discrepancy | Advertised price vs. actual price difference | Financial frustration, undermines trust |
| Weight Discrepancy | Overcharging on weight | Unexpected cost increase |
| Customer Service (Resolution) | Unresponsive to complaints | Dampens overall experience, lack of accountability |
It's vital for Mighty Nice Meats to address these concerns proactively, potentially through strengthened internal communication procedures and more rigorous price verification processes, to maintain its high reputation and address customer anxieties.
Wonders of Wagyu and World-Class Sausages
Despite the noted concerns, the praise for Mighty Nice Meats’ product offerings is considerable. The Wagyu beef receives universal acclaim, with reviewers describing it as "amazing" and "wow." Beyond the premium Wagyu, the butcher shop boasts a vast selection of other meats, committed to stocking locally-sourced beef, a detail appreciated by discerning customers.
But the true stars for many are the award-winning sausages. Described as "World Class," they’re repeatedly lauded for their exceptional depth of flavour and succulence. These aren’t your average sausages; they’re crafted with a clear passion and expertise, resulting in a product that truly stands out. Here are some of the positive comments about the meat:
- "Truly EXCELLENT meats (so flavourful)"
- "Best Butcher in Cairns hands down"
- "As good as it gets, IMHO"
- "It always has me coming back for more"
- “Dry aged steak on display which looks amazing”
The display of dry-aged steak also draws considerable attention, suggesting a commitment to continually expanding and elevating their offerings. It's clear that Mighty Nice Meats isn't content with simply providing good meat; they're striving to offer a truly exceptional culinary experience.
Accessibility and Convenience: Location and Facilities
Mighty Nice Meats prioritises accessibility and convenient service for its customers. Their physical location at 532 Mulgrave Rd, Earlville, offers wheelchair accessible entrance and parking, demonstrating a commitment to inclusivity. Their available facilities support a seamless customer experience.
Here's a breakdown of their facilities, according to their listed information:
- Service Options: In-store pickup is readily available.
- Accessibility: Wheelchair accessible entrance and parking lot.
- Dining Options: Catering services are offered, making them a great partner for events and gatherings.
- Planning: Designed for quick visits, making it easy to grab what you need without a lengthy commitment.
- Payments: Accept credit cards, debit cards, and NFC mobile payments – offering customers flexible payment options.
A common piece of advice for potential customers is to avoid relying on Google Maps, as it can sometimes direct users to the wrong location (Earlville Stockland shopping centre). Instead, typing "Barr Street Market" into Google Maps will provide more accurate directions. The easy access and flexible payment options combined with quality meat and servive further enhance the overall appeal of Mighty Nice Meats.