Pros 
Cons Total Raw: A Gympie Gem for Discerning Pet Parents
Total Raw, a butcher shop based in Gympie, Queensland, isn't your average meat provider. While it expertly handles delicious cuts for human consumption, its true specialty lies in providing raw, human-grade pet food – and the reviews are absolutely glowing. Located at 18 Duke St, Gympie QLD 4570, Total Raw has cultivated a fiercely loyal following in the community, offering convenient in-store pickup and even boasts wheelchair accessible entrance and parking. Its opening hours, spanning Monday to Friday 8 AM to 5:15 PM, and Saturday 8 AM to 1 PM, cater to busy pet parents, while Sundays are kept as a well-deserved day of rest for the proprietors and their customers. The shop happily accepts credit and debit cards, as well as NFC mobile payments, providing modern payment options. However, one customer did point out a discrepancy in the listed services - credit cards were listed as unavailable.
The reviews surrounding Total Raw consistently highlight the dedication and expertise of the owners, Mick and Lisa. They’re not just selling meat; they’re offering informed advice and genuinely passionate conversations about pet nutrition. This personal touch is a significant differentiator in a market often dominated by mass-produced pet food. It’s clear that Total Raw prioritises building relationships with their customers, understanding that feeding your pet well is a deeply personal decision. Beyond the friendly service, the commitment to hygiene and presentation is also frequently praised. The products are meticulously packaged, assuring customers of both quality and safety.
Rave Reviews: What Pet Owners Are Saying
The sheer volume of positive feedback is truly impressive. Here's a breakdown of what loyal customers are consistently praising:
- Exceptional Quality: The foundation of Total Raw's success is, unsurprisingly, the quality of its meat. Customers frequently use terms like "human-grade," "fresh," and "top quality" to describe the products. One customer specifically mentioned sourcing roo, chicken and turkey and being impressed with the palatability - their dogs "woofed every morsel down."
- Ideal for Specific Dietary Needs: Several reviewers cite Total Raw as a lifesaver for pets with allergies or sensitivities. A Kelpie and Dalmatian owner, for example, highlights the relief of finding raw, human-grade food after a recent move and the end of stressful travels across town previously needed to source high-quality products.
- Variety & Favourites: Total Raw’s range appears to be diverse and caters to various preferences. Some specific favourites mentioned include:
- Chicken Feet
- Chicken Necks
- Beef Mince
- Turkey Necks
- Pig Trotters (a clear favourite!)
- Kangaroo and Chicken Mince
- Home Delivery: A significant appeal for several customers is the convenient home delivery service, removing a barrier for those with busy schedules or limited mobility.
- Pricing: Customers regularly mention the good prices offered, particularly considering the premium quality of the meat. It seems Total Raw successfully balances quality and affordability.
- Exceptional Service: Almost every review mentions the friendliness and helpfulness of Mick and Lisa. Their knowledge and willingness to chat about pet nutrition are repeatedly highlighted.
Here's a quick summary of the sentiment in a table:
| Aspect | Customer Sentiment |
|---|---|
| Meat Quality | Extremely Positive |
| Service | Extremely Positive |
| Pricing | Positive |
| Delivery | Positive |
| Variety | Positive |
Managing Your Visit to Total Raw
Planning a visit to Total Raw is fairly straightforward:
- Location: 18 Duke St, Gympie QLD 4570, Australia - Easy to find in the heart of Gympie.
- Opening Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:15 PM
- Wednesday: 8:00 AM – 5:15 PM
- Thursday: 8:00 AM – 5:15 PM
- Friday: 8:00 AM – 5:15 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
- Accessibility: Total Raw is committed to inclusivity, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot. This makes it easy for everyone to access their excellent pet food selection.
- Payment Options: Credit cards, debit cards, and NFC mobile payments are accepted.
- Visit Type: Ideal for a quick visit – pop in, grab your order, and you're on your way!
"We couldn't recommend Total Raw Pet food more!!!!! Thank you again." - A recurring sentiment reflecting the shop's value.
Boris & Blondie’s Stamp of Approval (and Beyond)
The adoration isn't just from humans; Total Raw has earned the unwavering affection of countless pets. The testimonial from Boris and Blondie, a pair of rescue greyhounds, truly encapsulates the shop’s appeal. Their enthusiasm for chicken feet, chicken necks, beef mince, turkey necks, and particularly pig trotters, speaks volumes about the deliciousness and quality of the food. This exemplifies customers’ reports of their fur babies “woofing” down every bite with enthusiasm. But it's the fact that this butcher shop prioritises the health needs of pets that truly sets them apart. It's clear Total Raw isn't just a place to buy pet food; it's a trusted resource for informed and passionate pet owners seeking the best for their furry companions.