Pros 
Cons )
A Local Favourite: The Butcher Shop's Reputation
The Butcher Shop, nestled at 60 Comrie St, Wanniassa ACT 2903, has firmly established itself as a top choice for meat lovers in the Canberra region. Boasting a solid 4.4-star rating, this butcher shop isn't just surviving; it’s thriving thanks to a loyal customer base who consistently praise its wide selection and friendly service. The shop's accessibility – featuring both wheelchair accessible entrance and parking – ensures everyone can enjoy what it has to offer, and the promise of a "quick visit" acknowledges the desire for efficient service. Many locals appreciate having The Butcher Shop as their go-to, highlighting the positive alternative among the competition. The opening hours are consistent throughout the week, 8:00 AM - 6:00 PM Monday to Friday, 8:00 AM - 5:00 PM on Saturdays, and 8:00 AM - 4:00 PM on Sundays, making it accessible even on weekends.
The Good: Steaks, Sausages and Schnitzels Aplenty!
The overwhelming sentiment amongst customers revolves around the impressive variety and quality of the meat available. Here's a breakdown of what regulars consistently rave about:
- Steaks: Praised repeatedly, the steak selection is a major drawcard. Special mention goes to the Tomahawk steaks, described as “absolutely amazing.”
- Sausages: While there’s a mixed opinion (see "The Not-So-Good" section below!), many customers highlight the expansive range of sausage flavours. They really do have so much to choose from.
- Schnitzels: Schnitzel lovers are in for a treat! Beef and chicken schnitzels are consistently complimented, with one customer even crediting the staff with elevating their dining experience by suggesting garlic butter.
- Special Cuts & Service: Beyond the staples, customers are impressed by The Butcher Shop's willingness to custom-cut meats to order. One review recounts a positive experience receiving a perfectly butchered standing rib roast with helpful portion advice, demonstrating a commitment to customer service and expertise.
- Mince: The mince is also considered a great option.
- Presentation: Customers also note the meat is "very well presented," adding to the overall positive experience.
- Payment Options: The Butcher Shop accepts credit cards, adding convenience for shoppers.
The Not-So-Good: Addressing the Sausage Concerns
While overwhelmingly positive, several reviews highlight a recurring issue: the quality of the sausages. A significant number of customers have expressed disappointment, citing:
- Excessive Fat Content: Several reviews mention the sausages being "overly fatty," impacting their flavour and enjoyment.
- Poor Skin Quality: This is a particularly persistent complaint. Customers report the sausage skins frequently "split and fall apart" during cooking, leading to a messy and unsatisfying experience.
- Value Proposition: Some feel the sausage quality doesn’t justify the price point.
It’s evident that improving the sausage quality, particularly the skin and fat content, would significantly elevate the overall customer experience and address a key area of concern. While all other comments have been widely positive, this is something The Butcher Shop needs to address to maintain its excellent reputation.
Friendly Faces & Helpful Advice: The Staff Make the Difference
Beyond the quality of the meat itself, one theme consistently emerges: the exceptional service. Customers repeatedly mention the friendliness and helpfulness of the staff.
- Welcoming Atmosphere: Reviews frequently describe the staff as "very friendly" and possessing a positive attitude.
- Expert Advice: The butchers are portrayed as knowledgeable and willing to offer guidance on cuts, cooking methods, and portion sizes, enhancing the shopping experience. This makes The Butcher Shop more than just a place to buy meat—it's a place to learn and get recommendations.
- Going the Extra Mile: The willingness to cut meat to order and offer helpful suggestions (like the garlic butter for schnitzels) showcases a commitment to customer satisfaction.
- Phone Contact: For those who prefer to call ahead, the Butcher Shop can be reached at +61 2 6296 1081.
This dedication to exceptional customer service contributes heavily to The Butcher Shop's strong reputation and makes it a beloved establishment within the Wanniassa community.