Pros 
Cons A Melbourne Institution: Bob Pettigrew Meats' Enduring Legacy
Bob Pettigrew Meats isn't just a butcher shop; it’s a Melbourne institution. Located at 318 Victoria St, Melbourne VIC 3051, this establishment has been serving the community for over two decades, consistently earning rave reviews and a flawless 5.000000 rating. What sets it apart isn’t just the quality of the meat, although that’s undeniably exceptional, but the enduring relationships it has fostered with its loyal customers. Many reviewers have highlighted their decades-long patronage, a testament to the consistently excellent service and value offered. It's a place where tradition meets quality, and customers feel like they are visiting a friendly and knowledgeable neighbour rather than a retail outlet. The fact that numerous long-time customers consistently return speaks volumes about the genuine dedication to providing top-tier meat and exceptional service.
“I love this place and have been going here for over 20 years. If you can find better prices for the quality you get…” – A recurring theme in the reviews.
The shop operates with a limited schedule, opening from 5 AM to 2 PM on Fridays and Saturdays, ensuring a swift and efficient purchasing experience – perfect for a “Quick visit” if you plan ahead. It's closed Mondays, Tuesdays, Wednesdays and Sundays. Interestingly, a few reviewers suggested advertising the opening hours more visibly, prompting the shop owner to consider this helpful addition for prospective customers. Let's dive into what people are specifically praising about their offerings.
The Meat Matters: Cuts, Prices & Quality
The cornerstone of Bob Pettigrew Meats’ success lies in the quality of its meat and its surprisingly competitive pricing. Several reviewers explicitly mentioned the value they receive, stating the prices are even better than those found at Queen Victoria Markets. But it's not just about affordability; it’s about getting exceptional quality for your money. Here's a breakdown of frequently praised cuts and price points, as mentioned in customer commentary:
- Ribeye on the Bone: A standout choice, with one reviewer proclaiming it the "best steak I’ve ever eaten" costing around $16.
- Porterhouse & T-Bone: Consistently cited as some of the best ever tasted by reviewers, signifying a particular expertise in preparing and sourcing these premium cuts.
- Eye Fillet: A customer favourite, suggesting a dedication to catering to discerning palates that seek tender, lean beef.
- Pork Scotch: Another highly-rated option, demonstrating a selection that extends beyond just beef.
Beyond the specific cuts, reviewers repeatedly highlight the visual appeal of the meat – “Meat looks really good!” – suggesting careful sourcing, handling, and display to ensure freshness and quality. Tony, a specific butcher mentioned frequently, is known for his expertise and willingness to provide cooking suggestions, adding a personalised touch to the customer experience. Here's a quick summary of what makes their meat stand out:
| Cut of Meat | Price Range (Approx.) | Customer Feedback |
|---|---|---|
| Ribeye on the Bone | $16 | "Best steak ever!" |
| Porterhouse | Varies | "Among the best I've had" |
| Eye Fillet | Varies | A customer favourite |
| Pork Scotch | Varies | Highly Recommended |
Service with a Smile: Knowledge and Personalised Attention
Bob Pettigrew Meats distinguishes itself through the knowledge and friendly service offered by its butchers. More than just weighing and wrapping meat, the butchers actively engage with customers, offering advice and tailored recommendations. Many reviewers specifically mention how the staff are willing to go "out back to get a suitable option for you," demonstrating a commitment to exceeding customer expectations.
- Expert Advice: Butchers readily provide cooking suggestions, helping customers to get the most out of their purchase.
- Personalized Assistance: The staff take the time to discuss different cuts of meat, explaining the characteristics and best uses of each.
- Going the Extra Mile: Willingness to source specific cuts or tailor selections to individual preferences creates a truly bespoke experience.
- Knowledgeable Staff: Many reviewers praised the butchers’ overall knowledge and expertise, which fosters trust and builds rapport with customers.
This focus on providing attentive, personalised service contributes significantly to the Butcher shop’s appeal. It’s the kind of experience that’s becoming increasingly rare in today's retail landscape.
Payments and Convenience: What You Need to Know
Bob Pettigrew Meats offers a range of convenient payment options to suit your needs. Customers can utilize:
- Credit Cards: Accepted for seamless transactions.
- NFC Mobile Payments: Supports modern payment methods for a fast and contactless experience.
- In-Store Pickup: Orders can be easily collected, making it ideal for those with busy schedules.
The shop prioritizes a "Quick visit," streamlining the purchasing process and respecting customers’ time. One suggestion put forward by a reviewer was for the shop to display their Saturday and Friday opening hours more prominently outside the shop, which would be a simple addition that would be greatly appreciated. The shop values customer convenience without compromising on the quality of their product or service, all rounding out a delightful experience for anyone seeking a high-quality butcher.